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Intranet Demo Flow
833-296-5440
Smart Action IVA
BOT: Hi there! Thank you for calling the T S Elliot support line. I can answer questions about HR Policies, IT Support and more. How may I help you today?
USER: I have an employee handbook question
BOT: What’s your employee handbook question?
USER: Yeah I was just wondering what our parental leave policy looks like?
BOT: Full-time team members who have been employed for at least 1050 hours and whose spouse or partner gives birth to a child, who adopt a child, or who have a child via surrogate, are eligible for two weeks of paid parental leave. Persons who give birth to a child are eligible for two months of paid maternity leave at the team member's base compensation, followed by one month of unpaid maternity leave, assuming the eligible team member submits a claim for short term or long term disability benefits related to the birth of a child and is awarded such benefits. How else may I assist you today?
USER: Yeah I was also curious what holidays we have off.
BOT: T S Elliot observes the following Holiday Schedule. New Year's Day. Martin Luther King Jr.'s Birthday. Memorial Day. Juneteenth. Independence Day. Labor Day. Thanksgiving Day. Day After Thanksgiving. Christmas Eve (includes floating holiday). Christmas Day and New Year's Eve (includes floating holiday). How else may I assist you today?
USER: I’m sick, what should I do?
BOT: Every employee receives 5 sick days a year to take care of personal health and safety needs, and must notify their manager immediately when taking a sick day. If ill for three or more consecutive days, employees may be required to provide a doctor's note verifying their reason for absence and their ability to resume work, whether in person or remotely. How else may I assist you today?
USER: I’m all good actually thank you.
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