FRAMER
Higher Ed Demo Flow
833-201-6313
Smart Action IVA
DEMO: Thanks for calling. How can I help you today?
USER: I need to know about different types of AID available.
DEMO: Sure, I can provide information on grants, loans, scholarships and work-study programs. Which one would you like to know more about?
USER: Give me an overview of ALL OF THE OPTIONS.
DEMO: Certainly! Grants are financial aid that doesn't have to be repaid. Loans are borrowed money that must be repaid with interest. Scholarships are based on merit or other criteria and do not need to be repaid. Would you like more detailed information on any of these?
USER: Could you tell me more about SCHOLARSHIPS?
DEMO: Sure! Scholarships can be based on academic achievements, sports abilities, artistic merits, or special interests. They can also be specific to certain groups of people, such as veterans or students from a particular region. Does this sound like the information you need or is there something specific you are looking for?
USER: yes. how can I APPLY for these scholarships?
DEMO: You can apply for scholarships through our university’s financial aid office. Applications typically open in the spring for the following academic year. I can send you a link to the online application form and a list of common scholarship opportunities offered by our university. Would you like me to do that?
USER: YES please
DEMO: Would you prefer I send the link through email or text message?
USER: um, TEXT would be better
DEMO: Okay. Is the number you're calling from the one you would like me to use?
USER: YES
DEMO: you should receive the link with scholarship information shortly.
is there anything else I can help you with today?
USER: NO that's all
DEMO: Great. Feel free to call or text us if you have more questions. Have a great day!
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