Capacity Salon
Things to Know:
Unlike the scripted demos, you can think of this like a working product. There is no need to follow the flow documented or what you see in the video below. Feel free to interact with this however you would interact with a support agent.
GenAI: Key Insights
Book an appointment
Services recommendations
Including upsell services
Connected to service catalog and has a goal to upsell. You may hear things about facials or eyebrow waxing being recommended in demo.
(e.g. called in to make an appointment for haircut and highlights, but it upsells hair treatment that goes well with colored hair.
Answer nuanced questions about services
What is the Oribe hair treatment? Is that chemical based? Is it okay for teens?