Capacity Mortgage Outbound

Things to Know:

Unlike the scripted demos, you can think of this like a working product. There is no need to follow the flow documented or what you see in the video below. Feel free to interact with this however you would interact with a support agent.


Enter your cell phone number and you will receive a call!

Things to Know:

Unlike the scripted demos, you can think of this like a working product. There is no need to follow the flow documented or what you see in the video below. Feel free to interact with this however you would interact with a support agent.


Enter your cell phone number and you will receive a call!

Things to Know:

Unlike the scripted demos, you can think of this like a working product. There is no need to follow the flow documented or what you see in the video below. Feel free to interact with this however you would interact with a support agent.


Enter your cell phone number and you will receive a call!

GenAI: Key Insights

TIPS: How to use GenAI

What makes our GenAI voice agents different from traditional voice bots?

How does GenAI handle complex or unique customer interactions?

How quickly can our GenAI voice agents respond to customers?

Do we need to provide detailed scripts or anticipate every customer scenario in advance?

How do our GenAI agents stay up to date with information?

What is our unique selling point?

TIPS: How to use GenAI

What makes our GenAI voice agents different from traditional voice bots?

How does GenAI handle complex or unique customer interactions?

How quickly can our GenAI voice agents respond to customers?

Do we need to provide detailed scripts or anticipate every customer scenario in advance?

How do our GenAI agents stay up to date with information?

What is our unique selling point?

TIPS: How to use GenAI

What makes our GenAI voice agents different from traditional voice bots?

How does GenAI handle complex or unique customer interactions?

How quickly can our GenAI voice agents respond to customers?

Do we need to provide detailed scripts or anticipate every customer scenario in advance?

How do our GenAI agents stay up to date with information?

What is our unique selling point?

Agent Capabilities

Agent Capabilities

Agent Capabilities

Refinancing Outbound Dialing

Objection Handling

Appointment Scheduling

Demo Video

Coming Soon

Examples

NEW!
 Generative AI Voice

NEW!
 Generative AI Voice

1. Timing/Busy

“I don’t have time right now.”

“I’m just too busy at the moment.”


2. Already Satisfied/Happy

“I’m happy with my current mortgage.”

“I just refinanced recently.”


3. Just Looking/Rate Shopping

“I’m just comparing rates for now.”

“I’m not ready to move forward yet.”

“I wanted to see what you offer, but I’m shopping around.”


4. Finances/Eligibility

“I don’t think I’ll qualify.”

“My credit isn’t that great.”

“I don’t have enough for a down payment.”

“My income is too low.”


5. Not Interested/No Need

“I’m not interested in refinancing.”

“I’m not looking to buy right now.”

“I’ll call you if I need anything.”


6. Skepticism/Negative Past Experience

“I’ve had a bad experience with refinancing before.”

“I don’t trust banks/mortgage companies.”


7. Needs to Discuss With Someone Else

“I need to talk with my spouse/partner first.”

“I want to discuss this with my family.”


8. Concern About Credit Pull

“Is this going to affect my credit score?”

“I don’t want a hard credit check.”


9. Not Ready/Exploring

“I’m just gathering information.”

“I’m not ready to apply yet.”