Clinic Lobby Entrance

Capacity Collections Outbound Demo

Things to Know:

Unlike the scripted demos, you can think of this like a working product. There is no need to follow the flow documented or what you see in the video below. Feel free to interact with this however you would interact with a support agent.


Things to Know:

Unlike the scripted demos, you can think of this like a working product. There is no need to follow the flow documented or what you see in the video below. Feel free to interact with this however you would interact with a support agent.


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AI Agent

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Demo Video

Coming Soon

Agent Capabilities

Agent Capabilities

Agent Capabilities

Right Party Connect

Ensuring the virtual agent is speaking with the correct person

Debt Payment and Options

Objection Handling

Examples

NEW!
 Generative AI Voice

NEW!
 Generative AI Voice

  1. If you say “That’s not my debt”: Alex will repeat the debt details back and ask if it sounds familiar (e.g., the nature of the service and date).

    If you still don’t agree, transfer you to a live agent.


  2. If you say “I already paid this”: Alex will offer to connect you to a live agent to help sort it out, mentioning that letters were sent.


  3. If you say “Can you send me a copy of the bill?”: Alex will confirm and text you a link to the invoice for your records.


GenAI: Key Insights

TIPS: How to use GenAI

What makes our GenAI voice agents different from traditional voice bots?

How does GenAI handle complex or unique customer interactions?

How quickly can our GenAI voice agents respond to customers?

Do we need to provide detailed scripts or anticipate every customer scenario in advance?

How do our GenAI agents stay up to date with information?

What is our unique selling point?